The Power in Asking Questions to Identify Value

Measuring value for clients with clear, tangible results is important. But before measuring anything, we have to be very clear about what we’re trying to solve for. Without asking the right questions, it’s impossible to uncover any value, and measuring? Well, without a clear purpose, that’s simply a waste of time.

Identify the core issue correctly, then measure- there’s real value in that.

The Power of Asking Questions

The most powerful thing I do for any organization is to ask questions. The advantage of having a reasonably intelligent, well-intentioned third party come in is that I get to ask stupid questions and my career is not limited because of it. In other words, I can sit across the table from an executive and ask what he thinks is a dumb question. “Why do we ship those to China?” Well, okay, roll your eyes, get disgusted- then answer my question. I can assure you that I am going to push back on some of the responses. Asking questions is how I find where things are. (more…)

The Difference Between a Manager and a Leader… and More Importantly, Does Anyone Really Care?

Some people want to place managers and leaders in nicely wrapped boxes with great big bows, and yet others talk about how vast the differences are between leaders and managers. But the truth is, figuring out if there is a difference between “managers” and “leaders” is largely an academic exercise.  Even if there is a clear distinction that exists between leaders and managers, does it really matter?

A Distinction Between Managers and Leaders…If There Has to Be One

First of all, and for the sake of clarity, I agree with the idea that not all managers are effective leaders, but all effective leaders are at least competent managers. They have to be.  Confused yet? Generally speaking, effective managers get things done and effective leaders get people together to unite behind a specific, believable vision to get those things done. (more…)

Leadership and Increasing Revenue…It’s All About the People

Walk into any modern bookstore, find the business section and look up on the shelves. It’s a pretty safe bet you’ll see more than a few books on leadership–charismatic, situational, you name it, it’s there. But when it comes to leadership for increasing revenue, there’s not much out there, and there should be. The key to effective leadership and ultimately success is based on making sure you have the right people surrounding you?

My focus on people isn’t to garner a “feel good” working environment, but to drive business success. I look to find how I can help organizations get to better places. I’m looking for real business achievement–increased revenue, retained earnings, ROI, these are the sorts of things I’m trying to help with. My argument is always that while there are several different ways to do it, the single most efficient way is through people. (more…)

Leadership Success or Failure? How to Avoid Organizational Incongruence.

Congruence is critical in business. In fact, when leadership isn’t aligned with goals, all kinds of things go wrong. But it’s not just business goals that need to be aligned, it’s the actions behind those goals that really matter. When your actions are incongruent with the bigger picture or the message, it’s no surprise to anyone when things aren’t getting done. So, what about your organization?  Are you setting your business up for success or failure?

Avoid Sending Mixed Messages

Mixed messaging is everywhere in the modern organization, and it’s no wonder why people are confused. Organizations claim, “We want you to take risks” and “We want to empower you to do the right thing”, yet frequently when someone slips or makes a mistake, they get chastised, hammered or even fired. We do these incongruent things all the time without even recognizing it. We ask one thing, and then we penalize people for doing it. We say we want “this,” but then we don’t have the systems in place to support it. (more…)

CEO Leadership Style When Private Equity Comes In?

When a business brings on a private equity group, whether it is to help them out of turmoil, cash out some owners, allow an exit from an earlier PE group or to continue to grow the company, one of the most important elements that often requires rethinking is the difference in leadership styles between the CEO and the private equity group. It can be a bit rough in discerning these differences and that’s expected. Not sure you understand the nuance? Here’s a quick tutorial. Take notes… (more…)

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