Who’s Going to Miss You When You’re Gone?

From work, I mean. I may have a dark sense of humor, but I’m not morbid.

No, my guess is you’re going on vacation in the next two months and not much thought has been given about who’s going to get your job done while you’re not there.

How do I know? It’s the end of October and the holiday season is upon us. Full of cheer and distracted employees, struggling to meet end-of-year performance targets, trying to assure the family that this year will be different and you won’t “have to take this” phone call, and maybe planning to sneak away for some well-deserved out-of-town celebration.

Good luck with that.

No really, I’m in a position that few can make demands on my time that I don’t allow (or enable), and even I get a little anxious about the upcoming craziness.

Okay, enough. This has nothing to do with your holiday plans and everything to do with how things run at the office when you’re away. Good leaders don’t just put their vacation plans on the office calendar and then go away assuming it’ll all be waiting for them when they get back.

True confessions: I used to… but I wasn’t a good leader back then.

Then, I got some sage advice from – of all places – a career civilian who ostensibly came to the Pentagon to do work… he wasn’t a good leader, either. He said, “Never take just a week off; they’ll just pile stuff on your desk until you come back. Take two weeks; then someone will actually have to do something with that stuff.”

Isn’t that great?!? Someone will have to do something with that stuff. As if what we do is summed up by stuff that someone has to do something with.

I prefer to think differently, but maybe that’s just me. I prefer to think that a leader’s role involves activities and people, engagements we want to have and functions we directly support that are critical to the success of the organization.

If that’s not true for you, maybe you can spend some of your vacation time thinking about the something that someone may or may not be doing while you’re gone.

That feels like a lot of prelude before the big event, but it’s important that we’re on the same page of the same hymnal. Effective leaders have to think differently about what they intentionally do at work and who will stand in the breach for us when we’re not there.

Here’s a newsflash for those who think they’re indispensable to the organization and it’s likely to crumble without them: you’re not, and it’s not.

Surprisingly enough, surprises happen, and it sucks if you haven’t planned for them in advance.

Here’s one. My wife tripped over her dog and broke her kneecap. Immediately away from the office for three months. Shit happens – to our kids, parents, and spouses – that takes us away from the office longer than we’ve prepared for.

Get prepared!

The real test of a good leader is that no one really notices when you’re not around… within limits, of course. Leaders should already be preparing those who will come after them to step up while they’re away, and they should have already made the upper echelon know who’s capable of handling tasks in their absence.

If that’s news to you, you must be new here. Read this about preparing those behind you to lead.

This also shouldn’t be news, but there are three cohorts to think about:

  • Your Boss. Don’t we all wish our bosses appreciated how much we do? Well, here’s your chance. In your planned (or unplanned as the case may be) absence, lay out who will be covering each aspect of your responsibilities while you’re gone. And that includes your boss.

Some (mostly administrative) parts of our jobs can’t be accomplished by a member of our team. Make sure the boss knows which ones those are and what to expect to come across his or her desk in our absence.

  • The Team. You should have already empowered team members to do as much as you’re willing to let them do / as much as they’re capable of doing / as much as they’re willing to do. (Again, if you’re new here, read this about empowerment next.) So you already know who can do what.

It’s important critical to let the rest of the Team know who will be picking up which pieces and setting expectations about where to go for guidance outside their area of expertise. This may require setting a matrixed pecking order that not everyone will like. Wah!

  • Outside Customers. The obvious customers are the ones we deal with about business on a regular basis. Let them know before you go who to contact for questions.

The less obvious ones are the family and friends we’re spending our time with away from work. Having already communicated our lack of availability to our boss and staff, make sure those we’re spending our leisure time with know we’ll only respond to true work emergencies – which there should never be in our absence – and then hold the line.

Never underestimate the importance of disconnecting from your profession. Leaders draw strength to lead from deep within, and if you don’t refresh and recharge your source, you will fall short of being the kind of leader you want to be.

Or don’t. Take a week off and enjoy the holidays. We’ll see you back here still burned out after the first of the year.

It’s up to you, leaders.

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