Leading change -- until it hurts
By: D. Kevin Berchelmann
"Change agent" is overused. It's simply a euphemism for leadership today. Organizational change today is a constant, leader-driven process, not a succession of singular events.
We forget that change is an ongoing cumulative process. After we plow through those initial, successful movements toward our change goal, we believe that we can expect the same level or pace of change in the future. We then become disappointed when our next "snapshot" or measurement of change doesn't measure up to the first.
"What the heck happened?" we ask...