“Leadership is about influence and inspiration.” – Everyone who knows anything
Who has the most influence on the mood in your workplace?
If you’re part of the leadership – formal or informal – you do. Especially if your mood reveals your anxieties and worries about the business or your lack of compassion for those struggling to meet your expectations.
In one of my favorite strips ever (http://www.gocomics.com/calvinandhobbes/1989/03/22), Calvin sums it up nicely: “Nothing helps a bad mood like spreading it around a little bit.”
Around the mid-point of my Air Force career, a mentor remarked to me one day, “You’re just not prone to happiness, are you?” After he had my 8-year-old daughter explain what a Marsh-wiggle was, we talked about the effect it was having on my airmen. I got his point, and I’d like to think I’m remembered differently by those who served with me in my later years.
Like leading by example, you don’t have a choice about impacting the office climate with the mood you’re emoting. You may not be aware that you’re doing it, but that’s a matter of your emotional intelligence, not reality on the ground.
No, I’m not trying to resurrect the old myth about leaders having to be charismatic – there’s plenty to evidence to debunk that; but from the C-suites to the referent leader far down in the organization, others are taking their positive and negative emotional cues from you. This is anything but new information, and yet we could all benefit from the occasional friendly reminder.
A huge part of a leader’s job is inspiring others to follow in pursuit of a vision. You make it really hard for them to be inspired if they don’t think you’re inspired yourself. Reflect for a second on a couple of the best leaders you’ve known – were they positive and encouraging in a way that made you want to do more and better, or did their interactions feel perfunctory and their tone and manner show worn places in the veneer covering their anxiety.
Okay, here’s a test: we all come to work at less than our best once in a while. On the rare occasion you do – regardless of whether you’re bothered by something work-related or something that happened outside the office – do people ask you what’s wrong? If not, you should be worried. It means they’re either used to you being in a bad mood, or you’re not as approachable as you should be.
If that strikes too close to home, stop it. Get your fire back… people need to believe that you like being their leader.
I can’t guarantee your motivation and authentic positive outlook will fill your workplace with unicorns, butterflies, and rainbows. But it won’t hurt. On the other hand, there can be no doubt that your dour mood directly affects your employees’ morale and engagement.
Your folks deserve your best. Are you giving it to them?